These terms apply to your use of the Supernova Pest Control website and services. By using our website or services, you agree to these terms. Your confirmed quote and service details describe the work, price, and coverage for your property.
Originally effective July 15, 2025. Last updated September 17, 2026.
Supernova provides residential and commercial pest control in our Idaho and Washington service areas. Availability depends on the location, pest, and schedule. Treatment results depend on factors including the pest, property conditions, and preparation.
We explain the scope and price before work begins. Pricing can vary with property size, pest pressure, and the requested service. Website plan prices are starting points; your quote confirms the applicable charges.
For Supernova Shield, monthly or quarterly billing is available. Monthly billing does not mean monthly treatment: scheduled Shield visits are approximately every 90 days. Your confirmed plan specifies the billing and visit schedule.
Our free pest inspection helps assess your pest concern and explain service options, with no obligation to buy treatment. We discuss the relevant areas and access needed for the concern.
Specialized inspections or written reports for VA loans, refinancing, or other transactions may have a different scope and an applicable fee. Tell us what documentation you need so we can confirm the details in advance.
Submitting an online request does not confirm an appointment. We will follow up to confirm your location, needs, and available times. Same-day or next-day visits depend on routes and scheduling.
Please provide reasonable access to agreed inspection and treatment areas and follow the preparation and safety instructions provided for your service. Restricted access, weather, or unsafe conditions may require rescheduling. We will communicate changes as promptly as possible.
Our office hours are Monday–Friday, 9:00 AM–4:00 PM Pacific. For a change or urgent scheduling question, contact our team. See our preparation and aftercare guide.
Free in-between warranty service applies to active quarterly customers for pests covered by their current plan. If covered pest activity returns between scheduled quarterly visits, contact us so we can assess the concern and arrange a return visit at no additional charge.
One-time, botanical, and specialty services should not be assumed to include this quarterly warranty. Their scope and any follow-up coverage are explained with the service recommendation. Ask us if you are unsure what your current service covers.
Supernova does not require a fixed-term service contract or charge cancellation fees. You may pause, cancel, or adjust service by contacting our team. There is no automatic renewal into a new fixed-term contract.
Your confirmed payment terms apply to services provided. Canceling future visits does not remove payment due for work already completed. Accepted payment options and the billing schedule are confirmed when you book.
Please give 24 hours’ notice when possible if you need to cancel or reschedule a visit. This notice request does not create a cancellation fee.
Supernova Pest Control may communicate with you about inquiries, appointment scheduling, service reminders, and account or service updates. Text messages are sent according to the consent you provide. Promotional texts require the applicable separate consent. Consent to marketing messages is not a condition of purchasing service.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from texts or HELP for help. Contact (208) 413-8027 or [email protected] for assistance. Carriers are not responsible for delayed or undelivered messages.
You can stop marketing emails through the unsubscribe link or by contacting us. We may still communicate necessary service or account information through an appropriate channel. Our Privacy Policy explains how we handle messaging information.
Promotional offers (such as discounted initial treatments or coupon codes) are subject to their stated terms and expiration dates. Promotions apply to new residential customers on standard general pest services unless otherwise noted. One promotion per household unless otherwise specified. Supernova reserves the right to modify or discontinue promotions at any time.
You may use our website for personal, non-commercial purposes. You agree not to use our website in any way that is unlawful, harmful, or disruptive to the website or its users, attempt to gain unauthorized access to any part of the website, or reproduce, distribute, or modify any content from the website without our written permission.
All content on the Supernova Pest Control website — including text, images, logos, graphics, and design — is the property of Supernova Pest Control or its licensors and is protected by applicable copyright and trademark laws. You may not use our content without prior written consent.
Supernova Pest Control provides pest control services with reasonable care and professionalism. However, we do not guarantee complete elimination of all pests in all circumstances, as pest control outcomes depend on multiple factors including property conditions, cooperation with preparation instructions, and environmental conditions.
To the fullest extent permitted by law, Supernova Pest Control shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our website or services.
You agree to indemnify and hold harmless Supernova Pest Control, its owner, employees, and agents from any claims, damages, or expenses arising from your use of our website or services, or from your violation of these Terms and Conditions.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of third-party sites. Visiting linked websites is at your own risk.
Your information is handled as described in our Privacy Policy. You can review website privacy preferences at any time.
These Terms and Conditions are governed by the laws of the State of Idaho. Any disputes arising from these terms or our services shall be resolved in the courts of Nez Perce County, Idaho.
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website and services confirms your acceptance of any changes.
Supernova Pest Control
247 Thain Rd, Suite 104
Lewiston, ID 83501
Email: [email protected]
Phone: (208) 413-8027