Our story started with a rough beginning, two doors that changed everything, and a pest problem that became personal. Those experiences shaped the company we built in Lewiston in 2022—and the care we bring to homes across North Idaho and Eastern Washington today.
At 23, Zach Leavitt was struggling to find his direction in college when he started selling pest control door to door. He was the worst salesman at the company. For two weeks, he did not make a single sale.
Eventually, he called his boss and said he was quitting. Then he knocked on the next two doors—and made a sale at each one.
That afternoon gave him a reason to keep going. Looking back, it is hard to imagine Supernova existing without it. He had struggled, felt underestimated, and nearly walked away. Instead, he began learning what persistence could make possible.
Over time, Zach grew as a salesman, but he also began questioning the pricing and contracts he was asking people to accept. He lost confidence in the way the service was being sold and eventually left the industry.
Those questions stayed with him: Would a customer choose the next visit if they were free to leave? Could a company grow by being clear about its prices and earning its place at each home?
Today, those questions shape our service plans and pricing. No contracts. No cancellation fees. We want customers to understand their options and feel comfortable making their own decision.
After leaving pest control, Zach took responsibility for a 42-room motel in Lewiston. Then bed bugs became a serious problem. He was suddenly on the other side of the service: living onsite, responsible for the property, and surrounded by people who needed the problem solved.
Previous professional treatments had not resolved the infestation. Zach took on the pest control himself. He worked 108 consecutive days at the motel while the effort to resolve the problem took months of research, treatment, and persistence.
Seeing it through changed his understanding of the work. He knew what it felt like to need an answer, to wonder whether a treatment was working, and to carry the stress when the problem continued.
That experience still shapes our bed bug treatment and the way we communicate: take the concern seriously, explain the plan, and help people understand what to expect from service.
Choose the service that fits your property, and stay because it works for you. You can pause, adjust, or cancel service without a cancellation fee. We believe the next visit should be earned.
Our service options and pricing are published on the website. We’ll explain the recommended service, what’s included, and the price before you decide. You should understand what you’re paying for.
We consider the pest, where activity is happening, and how your household uses the space. We’ll explain preparation and aftercare for the service selected. Ask about Nova Naturals if you’re interested in our botanical treatment program.
Supernova is independently and locally owned, with an owner who remains involved in the work. Questions about your service deserve a clear answer from people who understand your property and the problem you’re dealing with.
Zach is Supernova’s founder and a working pest control professional with a decade of experience in the industry. He lives in Coeur d’Alene and remains highly involved in services across the Coeur d’Alene area, performing most of those services himself.
From housekeeping to a pillar of Supernova
Autumn’s story with Supernova started at the motel. Zach was running the pest business alongside a 42-room motel, and Autumn’s mother, Jodie, was his only motel employee. They needed help, and Jodie brought Autumn in to clean rooms.
After a few weeks of excellent work, Zach gave her a chance at the front desk. She did well there, too. Next came answering the Supernova phone, followed by the motel phone. Before long, Autumn was checking guests in, handling calls for both businesses, and checking rooms. She had become essential to keeping things running.
When the motel sold in fall 2024, Autumn joined Supernova Pest Control full time. She spent her first year and a half in the office, then became a licensed pest control technician. She has also shown a talent for sales, adding another skill to an already impressive range of responsibilities.
Today, Autumn is a pillar of Supernova. Her role grew because she kept doing the work well and rising to the next challenge. We’re proud of what she has accomplished and the part she plays in this company.
Supernova began in Lewiston in spring 2022. Building a company of his own gave Zach a chance to put those lessons into practice: straightforward pricing, freedom to choose, and personal responsibility for the work.
He still carries the determination of someone who had to work for his place. At Supernova, that means taking your concerns seriously, paying attention to the details, and being willing to address a problem when something needs another look. We want to earn your confidence through the service you receive.
Our roots are in Lewiston, and we now serve communities across North Idaho and Eastern Washington. You can read our core values, explore our pest control services, or hear from customers in their reviews.
This company is personal to us. So is the trust you put in us.
Tell us what is happening at your home. We will help you understand the next step.
Autumn’s story says a lot about what we value: taking responsibility, learning new skills, and doing the work well. If that sounds like you, we’d like to hear from you.
Email [email protected] with the subject Supernova Job Inquiry. Tell us where you’re based, the type of work you’re interested in, your availability, and any relevant experience. You’re welcome to attach a resume or start with a brief introduction.
